Figure 5: Illustration of Principles for Building the Capacity to Support Workforce Strategies: GSA's Use of Human Capital Flexibilities:
GSA’s Philadelphia Regional Office (Region 3) has used a variety of means to educate stakeholders and managers about human capital flexibilities and to involve them in identifying ways to simplify their use. For example, it has done the following:
* Established a Human Resources Council, which is composed of the human resources director and representatives of various GSA offices, to discuss human capital policies and practices in the region, such as alternative work arrangements and incentive awards.
* Conducted Human Resources Solutions Series training to educate supervisors on the existence and use of human capital flexibilities. The training includes topics such as employee leave and work schedules, options for dealing with performance and conduct problems, and balancing managerial flexibility and accountability under merit system principles.
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