Figure 5: Illustration of Principles for Building the Capacity to
Support Workforce Strategies: GSA's Use of Human Capital
Flexibilities:

GSA’s Philadelphia Regional Office (Region 3) has used a variety of
means to educate stakeholders and managers about human capital
flexibilities and to involve them in identifying ways to simplify
their use. For example, it has done the following:

* Established a Human Resources Council, which is composed of the
human resources director and representatives of various GSA offices,
to discuss human capital policies and practices in the region, such as
alternative work arrangements and incentive awards.

* Conducted Human Resources Solutions Series training to educate
supervisors on the existence and use of human capital flexibilities.
The training includes topics such as employee leave and work
schedules, options for dealing with performance and conduct problems,
and balancing managerial flexibility and accountability under merit
system principles.