[13] In August 2003, we reported that the Department of the Army had
not taken adequate steps to ensure the reliability of projections made
by its Civilian Forecasting System, which is a workforce planning model
that the Department of Defense (DOD) and other agencies are considering
adopting. The Department of the Army is taking actions that in effect
implement our recommendation to better document the model's forecasting
capabilities. See U.S. General Accounting Office, DOD Personnel:
Documentation of the Army's Civilian Workforce-Planning Model Needed to
Enhance Credibility, GAO-03-1046 (Washington, D.C.: Aug. 22, 2003).

[14] U.S. General Accounting Office, Human Capital: Agency Actions to
Integrate Human Capital Approaches with Strategies for Accomplishing
Organizational Missions, GAO-03-446 (Washington, D.C.: Apr. 11, 2003).

[15] GAO-03-914.

[16] U.S. General Accounting Office, FBI Reorganization: Progress Made
in Efforts to Transform, but Major Challenges Continue, GAO-03-797T
(Washington, D.C.: June 18, 2003).