[8] See U.S. General Accounting Office, Human Capital: Insights for
U.S. Agencies from Other Countries' Succession Planning and Management
Initiatives, GAO-03-914 (Washington, D.C.: Sept. 15, 2003).

[9] U.S. General Accounting Office, Container Security: Expansion of
Key Customs Programs Will Require Greater Attention to Critical Success
Factors, GAO-03-770 (Washington, D.C.: July 25, 2003).

[10] U.S. General Accounting Office, Securities and Exchange
Commission: Preliminary Observations on SEC's Spending and Strategic
Planning, GAO-03-969T (Washington, D.C.: July 23, 2003).

[11] U.S. General Accounting Office, Energy Markets: Concerted Actions
Needed by FERC to Confront Challenges That Impede Effective Oversight,
GAO-02-656 (Washington, D.C.: June 14, 2002).

[12] U.S. General Accounting Office, Human Capital: Major Human Capital
Challenges at SEC and Key Trade Agencies, GAO-02-662T (Washington,
D.C.: Apr. 23, 2002).