[B] The most recent update, completed in 2000, shows that since the
voluntary retirement program was refocused on addressing the expected
retirement peak, SSA's projected number of retirements has decreased.
About 37 percent of the workforce is projected to retire through 2010,
compared with the 1998 projections that showed that about 42 percent
would retire during the same period. Furthermore, 400 to 500 fewer
employees will be retiring during the peak years of demand for SSA's
services.

[C] U.S. General Accounting Office, Major Management Challenges and
Program Risks: Social Security Administration, [Hyperlink, http://
www.gao.gov/cgi-bin/getrpt?GAO-03-117] GAO-03-117 (Washington, D.C.:
Jan. 1, 2003).

[End of figure]

Concluding Observations: