The planning team has completed several workforce-planning analyses to
respond to our recommendations. Under the guidance of an executive
steering committee, which consists of senior directors of PBGC's
largest departments and its planning, budget, and human resources
offices, the team has (1) studied other agencies' approaches to
workforce planning; (2) examined current trends in PBGC's workload,
employment, use of contractors, technology, and other factors; (3)
developed for itself and the steering committee broad assumptions of
how PBGC should address these issues in the future; and (4)
interviewed over 100 executives, supervisors, and staff members to
identify current and future skills needed in critical job occupations.
PBGC officials identified these critical job occupations by analyzing
the type of work conducted by PBGC and how technology and other
factors were changing critical skills.