[A] U.S. General Accounting Office, Pension Benefit Guaranty
Corporation: Contracting Management Needs Improvement, [Hyperlink,
http://www.gao.gov/cgi-bin/getrpt?GAO/HEHS-00-130] GAO/HEHS-00-130
(Washington, D.C.: Sept. 18, 2000).

[END OF FIGURE]

Principle 2: Determine the Critical Skills and Competencies That Will
Be Needed to Achieve the Future Programmatic Results:

It is essential that agencies determine the skills and competencies
that are critical to successfully achieving their missions and goals.
This is especially important as changes in national security,
technology, budget constraints, and other factors change the
environment within which federal agencies operate. For example, as
discussed in our July 2003 report on the Department of Homeland
Security's (DHS) international cargo container programs, DHS Customs
officials have developed two new programs for increasing the security
of such cargo that require recruiting and training about 270 staff to
work with their foreign counterparts at more than 40: