The following provides additional information on each of these
principles. First, federal agencies are increasingly realizing that
they must transform themselves to meet long-term fiscal, other
domestic, and global challenges of the 21st century. Workforce planning
that is linked to an agency's strategic goals is one of the tools
agencies can use to systematically identify the workforce needed for
the future and develop strategies for shaping this workforce. We have
found that efforts that address key organizational issues, like
strategic workforce planning, are most likely to succeed if, at their
outset, agencies' top program and human capital leaders set the overall
direction, pace, tone, and goals of the effort, and involve employees
and other stakeholders in establishing a communication strategy that
creates shared expectations for the outcome of the process. For
example, Pension Benefit Guaranty Corporation (PBGC) officials used a
team of managers working under the guidance of senior directors from
PBGC's budget, human resources, and other offices to involve
executives, supervisors, and staff before developing a strategic
workforce plan.