Figures:

Figure 1: Strategic Workforce Planning Process:

Figure 2: Illustration of Principles for Involving Top Management and
Others: PBGC's Workforce Planning Efforts:

Figure 3: Illustration of Principles for Determining Critical Skills and
Competencies: NHGRI's Workforce Planning:

Figure 4: Illustration of Principles for Selecting Targeted Human
Capital Strategies: DOL's Development of an MBA Fellows Program:

Figure 5: Illustration of Principles for Building the Capacity to
Support Workforce Strategies: GSA's Use of Human Capital Flexibilities:

Figure 6: Illustration of Principles for Evaluating Contribution to
Strategic Results: SSA's Evaluation of Retirement-Related Strategies:

Letter December 11, 2003:

Congressional Requesters: