* Involve top management, employees, and other stakeholders in
developing, communicating, and implementing the strategic workforce
plan.
* Determine the critical skills and competencies that will be needed
to achieve current and future programmatic results.
* Develop strategies that are tailored to address gaps in number,
deployment, and alignment of human capital approaches for enabling and
sustaining the contributions of all critical skills and competencies.
* Build the capability needed to address administrative, educational,
and other requirements important to support workforce planning
strategies.
Monitor and evaluate the agency's progress toward its human capital
goals and the contribution that human capital results have made toward
achieving programmatic results.

www.gao.gov/cgi-bin/getrpt?GAO-04-039

To view the full product, including the scope and methodology, click
on the link above. For more information, contact J. Christopher Mihm
at (202) 512-6806 or mihmj@gao.gov.