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Planning
Managing Technology
Controlling Tasks
Appendix: Tools for the Toolbox
Executive Summary: Project Management
Project management delivers results. The practice of project management can focus efforts on your mission by aligning priorities, leveraging resources, and delivering services to customers. A successful project translates a broad public mission into concrete results and outcomes. The following issues are critical for making projects work.
Meeting the Mission: Why are you undertaking this project in the first place? Who are the stakeholders and the customers? What are their expectations for the project? How does the project mission fit into your agency’s mission?
All activity on a successful project supports a well-bounded, agreed upon mission. As a project progresses, it is often necessary to take a step back and realign individual project elements with one another and with the project mission. Successful projects strike a balance among strategies, people, and processes.
Strategies: What do you want to accomplish with this project? Articulate the business objectives, the technical environment, and the project plan.
People: Who are the project participants, and how are they organized? Communicate with the organizational leadership, the project leadership, the team members, the stakeholders and the customers.
Processes: How will the project accomplish its objectives over time? Define the planning processes, the technology management, and the control of tasks.
Project management provides a proven way to set priorities and achieve results. Make use of project management to gain a realistic perspective on the "big picture," to maintain focus on priorities as they evolve, and to help sort out what must be done to make the project a success.
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Meeting The Mission
It’s why you’re here
Align the Project Mission with the Agency’s Mission
What is your agency’s mission? What is the relationship of your project to your agency’s mission? Project activities need to support this mission.
Know the Project Stakeholders
A strong project mission can not be created in a vacuum. Who are the people with an interest in the outcome of the project? What are their common expectations? Stakeholders’ expectations are rarely spelled out in legislation, executive orders, or formal memoranda.
Amplify the Voices of Your Customers
Who will be paying for this project? Who will actually be using the systems and processes being designed? Clarify the business priorities of these customers and their criteria for success. Actively and emphatically communicate this information. Do this for customers inside the organization as well as those outside the organization.
Maintain High-Level Communication About the Project Mission
Communicate steadily with stakeholders and customers throughout the project. This will help to manage their expectations and requirements over time. Design project development so that requirements and expectations can be reconfirmed at regular junctures. Periodically check to see that stakeholders and customers understand and support changes, delays, and new developments.
Strategies
What do you want to accomplish?
Set Realistic Business Objectives
What are the common business needs of the organizations that will depend on the system? What accomplishments will be critical for the project to be considered successful? Define project boundaries at the outset, and use this definition to manage requirements throughout the project. A clear definition of business success will also help ensure that project efforts support the agency’s strategic plan.
Define a Sound Architecture
Drive Toward an Enterprise-Wide Business Model
Ensure that the business model meets business objectives while remaining within the project’s scope. Publish a detailed concept of operations which distinguishes clearly among the business model, the layout and relationship of systems and communications, and the technical architecture. These should be anchored in an enterprise-wide IT strategy.
Implement Systems Incrementally
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