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Also, in June 2003, we testified that although the Federal Bureau of
Investigation (FBI) has taken some steps to address short-term human
capital needs related to implementing its changed priorities, as well
as completing a framework for a revised strategic plan, it has not
completed a strategic human capital plan.[Footnote 16] We observed that
the FBI should build a more long-term approach to human capital by
completing a strategic human capital plan that outlines, among other
things, the results of a data-driven assessment of its needs for
critical skills and competencies. Such an analysis could become the
basis for FBI officials deciding how to maximize the use of available
human capital flexibilities as a strategy for recruiting and retaining
agents with critical skills, intelligence analysts, and other
critically needed staff.

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