To develop this information, we reviewed documents from (1)
organizations with governmentwide responsibilities for or expertise in
workforce planning models and tools, such as the Office of Personnel
Management (OPM) and the National Academy of Public Administration
(NAPA), and (2) federal agencies recommended by several sources as
having promising workforce planning programs. We also reviewed our own
reports and testimonies on human capital issues. In addition, we met
with officials from these organizations concerning existing workforce
planning models and lessons learned from their workforce planning
experiences. We did not evaluate the effectiveness of specific
workforce planning processes being used by the agencies we contacted.
Appendix I provides additional information on our scope and
methodology. A list of recent GAO products related to federal agencies'
management of human capital is included at the end of this report.

Results in Brief: