ISO first published its quality standards in 1987, revised them in 1994, and then republished an updated version in 2000. These new standards are referred to as the “ISO 9000 2000 Standards“

ISO 9001:2000 presents requirements, while ISO 9000:2000 present guidelines

The quality management system must meet ISO’s requirements, not its guidelines. 

ISO 9000 is sweeping the world, is rapidly becoming the most important quality standard.

•           It saves money

•           Customers expect it

•           Competitors use it

•           Develop a QMS Development Plan which       conforms to ISO 9001 2000 requirements.

•           QMS Development Plan should use a process approach.

•           Organizations must identify and manage the
            processes that make up their quality management systems.

22 QMS processes:

1.  Quality Management Process
2.  Resource Management Process
3.  Regulatory Research Process
4.  Market Research Process
5.  Product Design Process
6.  Purchasing Process
7.  Production Process
8.  Service Provision Process
9.  Product Protection Process
10.  Customer Needs Assessment
11.  Customer Communications Process
12.  Internal Communications Process
13.  Document Control Process
14.  Record Keeping Process
15.  Planning Process
16.  Training Process
17.  Internal Audit Process
18.  Management Review Process
19.  Monitoring and Measuring Process
20.  Nonconformance Management Process
21.  Continual Improvement Process
22.  General Systemic Process

Following each of these 22 Steps/Plans, you will end up with
a complete quality management system, one that meets all of the
ISO 9001 2000 requirements!

In most projects, “authority” is separated from “accountability” (consequences of success or failure), senior management has authority (but often not held accountable for success or failure of the project), while the project manager is held accountable (with insufficient authority over the resources to ensure completion of work).