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Highlights of a GAO Forum: Mergers and Transformation: Lessons Learned for a Department of Homeland Security and Other Federal Agencies. [Hyperlink, http://www.gao.gov/cgi-bin/getrpt?GAO-03-293SP] GAO-03- 293SP. Washington, D.C.: November 14, 2002.
Highlights of a GAO Roundtable: The Chief Operating Officer Concept: A Potential Strategy to Address Federal Governance Challenges. [Hyperlink, http://www.gao.gov/cgi-bin/getrpt?GAO-03-192SP] GAO-03- 192SP. Washington, D.C.: October 4, 2002.
Results-Oriented Cultures: Using Balanced Expectations to Manage Senior Executive Performance. [Hyperlink, http://www.gao.gov/cgi-bin/ getrpt?GAO-02-966] GAO-02-966. Washington, D.C.: September 27, 2002.
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