OPM's Human Capital Assessment and Accountability Framework, developed
in conjunction with OMB and GAO, presents consolidated guidance on
standards for success and performance indicators that agencies can
refer to as they transform their strategic human capital management
programs. For example, it includes such strategic workforce planning
indicators as whether agencies use best practices to determine
workloads and resource needs and have documented strategies for
workforce planning that define roles, responsibilities, and other
requirements of the strategies.[Footnote 32] As we stated in January
2003, the framework represents a promising step that can improve
agencies' human capital systems.[Footnote 33] Agencies can use its
indicators as a basis for developing, implementing, and evaluating
their workforce planning processes. Generally, agencies will need more
specific indicators to measure the success of their workforce plans.
(See fig. 6 for information on SSA's evaluation of retirement-related
workforce strategies.):